GENERAL

a)            In these conditions “the Company” means Maxflow Power Products Limited.
b)            These conditions shall govern all sales of the Company to the exclusion of any inconsistent terms or condition’s proposed by the customer.
c)            By placing an order, the customer is considered to be fully informed of and fully agreed upon these conditions.

PRICE

a)            The price of the goods excludes VAT, which shall be charged at the rate if applicable at the date of the invoice.
b)            Goods are priced ex-works (without carriage).
c)            Prices quoted are valid for 48 hours.

DESPATCH

a)            The company will do its best to comply with any date of despatch but will not accept any liability for non-delivery by the stated date.
b)            All orders are sent using a next day service, some area’s in ROI and mainland UK can take up to 3 days.
c)            For goods despatched in error, Maxflow will despatch the correct goods carriage free. The incorrect goods will be agreed to either be charged to the customer who will keep them, or returned                 to Maxflow at the companies cost (Maxflow).
d)            Returns of correctly despatched goods of saleable quality will be subject to a 15% restocking charge plus any delivery costs.
e)            If the customer does not return the goods within seven days of date of invoice they will have deemed to accept them and payment will become due.
f)            Discrepancies with deliveries must be reported to the company within seven days from date of invoice.
g)            Order for non-catalogue items cannot be cancelled once the Company has accepted the order.
h)            Slight deviations in quality, sizes, colours and finish that from a technical point of view are unavoidable or under common commercial practise cannot serve as grounds for complaints.
i)             Backorders shall be shipped FOC unless otherwise stated by Maxflow.

LOSS OR DAMAGE IN TRANSIT

a)            The Company shall accept no liability for loss or damage unless:
a.            The customer shall notify the Company, in writing, within seven days from date of invoice, of any damage to the goods caused in  transit.
b.            The customer shall notify the Company, in writing, within seven days from date of invoice, if the goods have not been  delivered.

TITLE AND RISK

a)            The risk of the goods shall pass to the customer upon delivery or collection of the goods.
b)            Title of the goods shall not pass to the customer until the customer has paid the company all sums due, howsoever arising.

LIABILITY

a)            Goods, which are proven to be defective, may be replaced at the discretion of the Company.
b)            The limitation of the liability due to failure of goods and/or due to design shall be limited to the value of the goods supplied by the Company and shall have no liability whatsoever for any                          other loss or damage of any sort.
c)            It is the responsibility of all customers to check the suitability and condition of all goods supplied by the Company before use.

WARRANTY

a)            It is the customers responsibility to assess the issue, fit parts/repair the machine. This is why trade prices are offered, backup must be supported by the Maxflow Dealer for all products they                     sell. Technical help is available upon request.
b)            Parts will be sent carriage free but charged for until the faulty parts are sent back to Maxflow, if approved for warranty a credit will be applied to the customer’s account.
c)            It is the customers responsibility to return the machine back to Maxflow at their cost, once assessed and warranty confirmed, Maxflow will repair the machine and return to the customer free                 of charge.

TERMS OF PAYMENT

a)            Monthly credit accounts are due payable not later than the last day of the month following the month in which  goods were despatched.
b)            The Company shall be entitled to interest on any part of the invoice not paid by its due date from that date until payment at the rate of 8% per overdue calendar month.
c)            If account payments are consistently late, credit facilities may be revoked.

LAW

a)            Northern Ireland Law shall govern these conditions and each contract made for all purposes.