Free delivery is available on parts* orders over £300 (NET) and machine* orders over £1250 (NET) across most of our range for UK mainland locations.

Standard delivery time 1-3 working days from the placing of your order (subject to availability). Larger orders can take up to 5-7 working days and may require a more specialist delivery service or a form of lifting equipment at the delivery destination. Please be aware that this can involve an additional delivery charge. 

If your order includes more than one item, depending on those items your order may require separate delivery times. Please feel free to contact us before or after ordering to check delivery times for your particular order. In turn, if delivery for your order falls outside of standard delivery times and procedures, we will contact you to confirm details.

If in doubt please call for a delivery time estimate. Delivery is normally between 8.00 am and 8.00 pm weekdays (Monday to Friday).

Next working day delivery is available on most products if you place your order before 1pm. Please call for details.

*Products considered 'parts' and 'machines', and therefore qualifying of offer, is of the discretion of the company
 

Return & Refund Policy 

If you are not entirely satisfied with your purchase, we're here to help. You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase and you must complete the returns form. 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a credit to your account (or original method of payment). If paid by card, you will receive the credit within a certain amount of days, depending on your card issuer's policies. 

You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions on how to return your item to us, contact us.